About the Role

The ICT Officer is responsible for managing organizational IT infrastructure, maintaining network security, managing server environments, providing technical support to staff, and assisting with web and digital data platforms across YIPDI programs.

Key Responsibilities

• Manage and maintain office network infrastructure, routers, firewall security, and internet connectivity.
• Provide technical support and troubleshooting for staff hardware, operating systems, and software applications.
• Oversee web asset delivery, database maintenance, system backups, and data protection standards.
• Manage user accounts, email administration, and cloud storage permissions in line with ICT policy.
• Implement hardware preventive maintenance and inventory tracking for all IT equipment.
• Support digital data collection pipelines, ODK/KoboToolbox forms, and analytical dashboard integrations.

Requirements & Qualifications

• Bachelor's degree or HND in Computer Science, Information Technology, Software Engineering, or related field.
• Minimum 3 years of professional experience in IT administration, networking, or systems engineering.
• Hands-on experience with network administration, cPanel, database management (MySQL/MariaDB), and web hosting.
• Strong understanding of data security, hardware maintenance, and IT user support.
• Previous experience in non-governmental organizations (NGOs) or humanitarian settings is an added advantage.
• Excellent communication skills and fluency in English; knowledge of local languages (Hausa/Kanuri) is a plus.